All Projects/Mobile Application/Car Rental Booking App
Mobile Application • 2023

Car Rental Booking App

Instant vehicle unlock, transparent fleets, and keyless contactless pickup

My Role

Lead Mobile Designer

Timeline

7 Weeks (2023)

Client / Context

DriveEase Global

Core Toolkit

Figma + Mobile UI Guidelines (iOS/Android)

car-rental-booking-app.figma
Car Rental Booking App
01 / Project Overview

The Vision & Purpose

A modern mobility application designed to transform car rental into a modern 3-minute experience. Featuring instant digital key synchronization, 3D vehicle inspection, transparent insurance breakdowns, and airport curb delivery.

02 / The Challenge

Saying goodbye to 45-minute airport counter queues and paperwork

Traditional rental counters are notorious for aggressive upselling, lengthy paperwork, and bait-and-switch vehicle assignments. The mission was to empower renters to select their exact vehicle and drive away in under 120 seconds.

Identified Obstacles & Friction Points

Exhausting counter lines after long flights and unexpected insurance upsells

Ambiguity over exact vehicle model, trim, and trunk capacity

Manual damage inspection clipboards leading to unfair post-trip dispute charges

03 / Deliverables Handed Off
iOS & Android Mobile App
Digital Key Flow Prototype
Fleet Design Tokens
Measurable Impact & Metrics

85s

Curbside Pickup

Average time from lot arrival to driving away

-94%

Damage Disputes

Eliminated by photographic pre-trip verification

4.92

App Store Rating

Over 8,000 verified rider reviews

Feature Innovations

Digital NFC Keyless Access

NFC Digital Key

Unlock vehicle doors, open trunk, and start ignition directly from Apple Wallet or app.

3D Trunk & Luggage Checker

Utility UX

Visual sizing guide ensuring suitcases fit comfortably before booking the vehicle.

Pre-Trip Photo Verification

Protection & Trust

Guided AR camera view stamping timestamped pre-existing scratches to prevent disputes.

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Car Rental Booking App — UI/UX Case Study by Monson Sunny